Privacy Policy

What we collect

• Contact and shipping details you enter at checkout: name, email, phone, institution and address.
• Order contents, totals and payment method.
• Your research-use acknowledgements, with the date and browser information, kept as a compliance record.

How we use it

Solely to process, ship and support your order, to keep required compliance records, and to contact you about that order. We do not sell or rent your information.

Payments

Payments are completed through the payment app you choose. We never see or store your full card, bank or account credentials.

Storage and retention

Order and acknowledgement records are stored on secured infrastructure with restricted access, and retained for as long as required for legal and tax purposes.

Your choices

Contact us to request a copy of your information or to ask us to delete details not required for legal record keeping.